AI sales system development, answered.

It’s designing and building software that takes the repetitive work out of selling: reading enquiries, preparing quotes, chasing follow-ups and entering orders. Kauri Systems builds these for construction, trades and building supply businesses in Australia and New Zealand.

Each system is built around how your business already sells, not a generic template.

It handles the steps between a customer asking and a customer getting an answer. Typical jobs are turning an emailed enquiry into a draft quote, pulling current supplier pricing, drafting replies and follow-ups, and turning a text or voice note into an order.

Your team reviews and sends. The system does the gathering, typing and formatting.

A CRM records your customers and deals. An AI sales system does work: it reads, drafts, prices and updates. The two can work together, and a custom system can feed your existing CRM rather than replace it.

If you don’t have a CRM and need one, we also build custom CRMs for construction businesses.

Work that is repetitive, text-heavy and follows a pattern. In construction and trades that usually means quote generation, enquiry triage, client email drafting, supplier pricing lookups and order entry.

Judgement calls such as pricing strategy, negotiation and relationships stay with your team.

No. Smaller builders, trades and suppliers often benefit most, because the owner or a small team is doing the admin themselves. A focused system that removes one bottleneck, such as slow quotes, can be the right size for a small business.

It starts with a free 30-minute discovery audit. We look at how enquiries and quotes move through your business today and identify a useful first improvement.

If a project makes sense, we agree the scope, deliverables, integrations and review steps in writing before any work begins. Then we build, test it with your real work, and hand it over.

We assess your tools and available integrations during discovery. Accounting software like Xero and MYOB, email (Outlook or Gmail), spreadsheets and job or order management systems are common starting points.

The right approach depends on how your systems let information in and out, and we’ll tell you what’s realistic before any work is scoped.

If an off-the-shelf tool already fits how you work, use it. A custom build makes sense when your products, pricing or process don’t fit standard software, or when your team is re-keying the same details into several systems.

We’ll give you a straight answer on which applies during the audit.

You do. You own what we build, and any ongoing software or running costs are set out before you proceed.

Yes. Systems are configured around your trade’s terminology, products and pricing structure. We’ve already built systems for quoting, supplier pricing, technical document checks, customer ordering and tender pricing.

See systems we’ve built, or custom niche tools for less common workflows.

Only if you decide it should. Systems can prepare drafts for your team to review before anything reaches a customer, and the approval steps are agreed as part of your project.

No. Systems are built to fit into the tools your team already uses, and no AI knowledge is needed to run them. We walk your team through the system at handover.

We make adjustments based on real use and agree how support will work after handover. The support arrangement is set out before the project starts, so there are no surprises.

AI is good at reading, extracting and drafting, and it can make mistakes. That’s why systems are designed with a human review step where it matters, and are configured and tested against your real enquiries and pricing before go-live.

Before a system is connected, we review what data it needs, where it will be stored and which third-party services are involved in your particular workflow, and agree that with you first.

Yes. Kauri Systems is Melbourne based with New Zealand roots, and works with construction and trades businesses across both countries. Most work is done remotely, with discovery calls over Google Meet.

It depends on the workflow, the integrations involved and how much review and support you need. Every project is scoped after the free discovery audit, and the deliverables and costs are agreed before any work begins.

To get a feel for what slow sales admin costs you now, try the sales admin cost calculator.

Book a free 30-minute discovery audit. Walk us through the task that takes too long, and we’ll identify practical opportunities. There’s no prep and no obligation to go further.